NEL. — SMS & Text Automations

— SMS & Text Automations

The one channel they always read.

Automated text flows and campaigns that reach customers in seconds — turning the highest open rate in marketing into booked appointments, recovered carts, and repeat revenue.

SMS text-blast campaign created by NEL. SMS text-blast campaign created by NEL.

— The approach

Email gets opened later. Texts get read now.

SMS is the most immediate channel you have — and the most personal, so it has to be done right. We build compliant, well-timed text automations that feel helpful, not spammy, and drive action in minutes.

98%

Text messages have a 98% open rate — and most are read within minutes of landing. We build the flows and campaigns that turn that attention into revenue.Source: Forbes

Read in minutes, not days

Texts get opened almost instantly, so time-sensitive offers, reminders, and follow-ups land while they actually matter.

Automated, not annoying

Behavior-triggered flows that send the right message at the right moment — personal and helpful, never spammy.

Compliant by default

Opt-in management, quiet hours, and TCPA-compliant practices built in, so you grow your list and protect your brand.

— What's included

Your whole SMS engine. Built and run.

Automated Text Flows

Welcome, abandoned-cart, post-purchase, and win-back text automations that drive action the moment it counts.

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SMS Campaigns

Promotions, launches, and announcements sent to the right segments — timed to land when they'll convert.

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List Growth & Opt-Ins

Pop-ups, keywords, and sign-up flows that grow a compliant, engaged subscriber list month over month.

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Two-Way & Conversational

Real conversations over text — answer questions, confirm bookings, and close sales right in the thread.

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Segmentation & Personalization

Behavior-based segments and personalized texts so every message feels one-to-one, not mass-blasted.

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Compliance & Reporting

TCPA-compliant opt-in and opt-out handling, quiet hours, and clear reporting that ties every send to revenue.

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— Tailored to your industry

Texting works differently in every industry.

Text automations built for medspas and aesthetic practices — patient-friendly messaging that cuts no-shows, fills the schedule, and keeps patients coming back.

Appointment reminders

Automated reminders and confirmations that slash no-shows and keep your calendar full.

Rebooking & recalls

Timely nudges that bring patients back in for their next treatment, automatically.

Promotions & waitlists

Fill last-minute openings and promote specials to the patients most likely to book.

See our MedSpa work

For agents and brokerages — text automations that respond to leads in seconds and keep deals moving through every stage.

Instant lead response

Auto-text new leads the second they come in — speed-to-lead that beats the competition to the conversation.

Showing coordination

Confirm showings, send addresses, and follow up — all over the channel buyers actually check.

Nurture & past clients

Stay top of mind with check-ins and new-listing texts that drive repeat and referral business.

See our Real Estate work

For DTC and fashion brands — text flows that recover lost sales, launch drops, and turn one-time buyers into repeat customers.

Cart & checkout recovery

Win back abandoned carts with perfectly timed texts that convert when email gets ignored.

Launches & drops

Alert your list the second a product drops — and sell out faster.

Replenishment & VIP

Reorder reminders and VIP-only offers that drive repeat revenue from your best customers.

See our eCommerce work

— How we work

From text to transaction.

01

Audit & Strategy

We map your customer journey and find the moments where a well-timed text drives the most revenue.

02

Build & Comply

We set up your platform, opt-in flows, and core automations — compliant and on-brand from day one.

03

Launch & Campaign

We send campaigns and switch on the automated flows that do the heavy lifting around the clock.

04

Optimize & Scale

We test timing, copy, and segments — refining until revenue per send climbs month over month.

SMS text-blast campaigns created by NEL.

— Pricing

Transparent pricing. Zero guesswork.

No mystery retainers, no per-message surprises. We're upfront about exactly what your investment gets you and tailor a package to your goals. Let's talk real numbers on a quick call.

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— Let's work together

Ready to start the conversation?

Let's build text automations that turn the highest open rate in marketing into revenue.

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